Privacy Policy
Effective date: November 5, 2025 — This Privacy Policy explains how Ajo ("we", "us", "our") collects, uses, discloses and protects information when you use https://ajo.alfabashirucommunications.com ("Site").
Overview
Ajo is a service provided by Alfabashiru Communications used for recording and managing customer contributions. We are committed to protecting the privacy and security of the personal data you provide while using the Site.
1. What we collect
We collect personal information that you voluntarily provide when you create or update a contribution, make a payment (if applicable), or contact us. This may include:
- Identity & contact: name, email address, phone number, postal address (if provided).
- Contribution details: amount contributed, date/time of contribution, reference or note you submit, contribution identifiers, purpose/category of contribution.
- Payment information: If you make payments through the Site we may collect payment card or bank details. We do not store full card numbers on our servers — payment processing is handled by third-party payment processors. See Sharing & third parties below.
- Communications: messages you send to our support or contact channels, and any attachments you provide.
- Technical information: IP address, browser type, device identifiers, operating system, and basic usage analytics to help us maintain the Site and detect abuse.
If you provide information about a third party (for example, referring someone or making a contribution on behalf of another person), you confirm that you are allowed to share that person's details with us.
2. How we use your information
We use the information we collect for the following purposes:
- To process, record and manage contributions and any related receipts or acknowledgements.
- To communicate with you about your contributions, send confirmations, respond to inquiries, and provide customer support.
- To maintain the Site, prevent fraud, and protect the security and integrity of our services.
- To comply with legal obligations, regulatory requirements and to respond to lawful requests by public authorities.
- To analyze and improve our services, including aggregated analytics to understand usage patterns.
3. Lawful basis for processing (where applicable)
Where data protection law applies, our lawful bases for processing personal data include:
- Performance of a contract (processing contributions you request).
- Legal compliance (for record keeping and audits).
- Legitimate interests (fraud prevention, security, and service improvements) balanced against your rights and freedoms.
- Your consent, where we ask for it for optional features such as marketing communications.
5. Data retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods include:
- Contribution records and receipts: retained for the period required by applicable tax, accounting or regulatory requirements.
- Support communications: kept for as long as necessary to resolve issues, usually up to 3 years unless a longer period is required.
If you want us to delete your account and personal data, see Your rights below.
6. Security
We implement administrative, technical and physical safeguards designed to protect personal data from accidental disclosure, loss, misuse, or unauthorized access. Examples include access controls, encryption in transit (TLS), and regular security assessments.
No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Third-party services & links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Please review their privacy notices before sharing any personal information.
9. Children
The Site is not intended for children under the age of 13 (or higher minimum age required by local law). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.
10. International transfers
If you are located outside the country where our servers or service providers operate, your personal data may be transferred to and processed in other countries. We take steps to ensure adequate safeguards are in place to protect your data consistent with applicable law.
11. Your rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your personal data (subject to legal and contractual retention requirements);
- Object to or restrict certain processing;
- Request portability of your data in a commonly used format;
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us using the details below. We may ask you to verify your identity before acting on requests.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes we will post the new effective date at the top of this page and, where appropriate, provide notice of the changes.
13. Contact
If you have questions, requests or privacy concerns, please contact our Data Controller:
Alfabashiru Communications — Ajo
Email: privacy@ajo.alfabashirucommunications.com
Postal address: [Insert postal address]
If you prefer, you may also use our Contact page on the Site.